JAK HOMES LLC
PRIVACY POLICY
1. Introduction
JAK HOMES LLC, Inc. (collectively, “JAK HOMES LLC”, “us”, “our” or “we”) develops
and publish games for mobile devices. This Privacy Policy (this “Policy”)
describes the ways we collect, store, use, and disclose the information,
including personal information, and data that our users (“users” or “you”)
provide or we collect in connection with the JAK HOMES LLC website available
at https://www.JAK HOMES LLC.com/ and any JAK HOMES LLC game provided on a mobile
platform (each a “Service,” collectively, the “Services”). Additionally,
this Policy describes your rights and choices concerning your information.
Please note that the scope of this Policy is limited to information and
data collected or received by JAK HOMES LLC through your use of the Services.
JAK HOMES LLC is not responsible for the actions of individuals with no
relationship to JAK HOMES LLC or third-party companies, the content of their
sites, the use of information or data you provide to them, or any products
or services they may offer. Any link to those sites does not constitute
our sponsorship of, or affiliation with, those individuals or companies.
If you do not want JAK HOMES LLC to collect, store, use, or share your
information in the ways described in this Policy, you should not use our
Services.
2. Information and Data We Collect from You and
How We Collect It
When you use our Services, you may give us your contact information
directly on our website, generally your name and email address.
Registration Information:
We may also offer you the option to complete a user profile that is
visible to other JAK HOMES LLC users (“Account”). If you create an Account,
you may provide us you name, a username, e-mail address, a password and
other information that helps us confirm that it is you accessing your
Account. We may do this through in-game dialog boxes, which you may choose
to skip. If you sign into the Services with Facebook Connect we will
collect information that is visible via your Facebook account such as: (1)
your first and last name, (2) Facebook ID, (3) Profile Picture/URL, and
(4) list of Facebook friends. Your Account may be used to publicly
identify you as part of social features of the Services, which may include
user-to-user interaction, chat or messaging functionality, public
leaderboards, head-to-head competition, and other similar features. The
JAK HOMES LLC username will be public and will be shown to other users, but
will only permit access to information that is considered public or that
you have designated as public in your user profile settings.
We may also offer you the ability to import your contacts or manually
enter e-mail addresses so that you can locate your contacts on JAK HOMES LLC
and invite your contacts to join you in the Services. We will store those
contacts for purposes of helping you and your contacts make connections
through our Services.
Payment Information:
When you order any good or service through the Services, including any
virtual currency or virtual good, our payment processing service provider
will collect your name, phone number, e-mail address, mailing address,
billing address, and complete credit card information that enables them to
receive your payment. Our payment processing service provider may also
retain this information to enable you to purchase additional items through
our Services without having to re-enter it each time. Please note that
purchases from third parties may also be subject to additional policies
Information Collected by Customer Support:
When you ask for assistance from our Customer Support team, we will
collect and store the contact information you provide (generally your name
and e-mail address), information about your gameplay or activity on the
Services, and your user-name or ID number. We will also store the
correspondence and any information contained within.
Technical and Usage Information:
When you access our Services, we may collect (i) certain technical
information about your mobile device or computer system, including IP
Address, mobile device ID (IDFA, Google Advertising ID or other
identifiers), and the version of your operating system; and (ii) usage
statistics about your interactions with the Services. In certain Services
we will create and assign to your device an identifier that is similar to
an account number. We may collect the name you have associated with your
device, device type, telephone number, country, and any other information
you choose to provide, such as username, character name, or e-mail
address. We may also access your contacts to enable you to invite friends
to join you in the Services. This information is typically collected
through the use of third-party mobile device software development kits. We
may occasionally send you push notifications through our Services to send
you game updates, high scores and other service-related notifications that
may be of importance to you. You may at any time opt-out from receiving
these types of communications by turning them off at the device level
through your settings.
3. How We Use Your Information
JAK HOMES LLC's primary goals in using your information are to create your
account, provide Services to you, troubleshoot, improve and optimize our
Services, contact you, conduct research and create reports for internal
use. We use information collected through our Service for purposes
described in this Policy or disclosed to you in connection with our
Service. For example, we may use your information to:
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Create accounts and allow users to use our Services;
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Identify and suggest connections with other JAK HOMES LLC users;
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Operate and improve our Services;
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Understand you and your preferences to enhance your experience and
enjoyment using our Services;
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Respond to your comments and questions and provide customer service;
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Provide and deliver products and services you request;
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Deliver advertising and marketing and promotional information to you;
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Send you related information, including confirmations, invoices, technical
notices, updates, security alerts, and support and administrative
messages;
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Communicate with you about promotions, contests, rewards, upcoming events,
and other news about products and services offered by JAK HOMES LLC and our
selected partners;
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Conduct and administer contests promoted by JAK HOMES LLC;
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Enable you to communicate with other users; and
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Link or combine it with other information we get from third parties, to
help understand your preferences and provide you with better services.
Use of Your Information by Others:
Third Party Services. We may provide your information to third party
companies to perform certain services, including but not limited to
hosting services, payment processing, analytics, customer service and to
assist us in our marketing efforts. Where we share your information with
third-party service providers and business partners, we ensure that we
have appropriate agreements in place to protect your information as
required by applicable data protection laws.
Advertising. To the extent we display advertising in our Services, we may
allow advertising networks of our affiliates and partner networks to
collect information about your mobile device to enable them to serve
targeted ads to you. Such mobile device data includes the following:
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Device make, model and operating system;
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Device properties related to screen size & orientation, audio volume and
battery;
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Carrier;
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Operating system;
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Name and properties of mobile application through which a consumer
interacts with the Services;
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Country, time zone and locale settings (country and preferred language);
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Network connection type and speed;
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IP Address;
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Internet browser user-agent used to access the Services; and
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Advertising ID (IDFA on iOS devices and GAID on Android devices).
You may visit www.aboutads.info/choices or www.youronlinechoices.eu (for
individuals in the EU) to learn more about interest-based advertising and
how to opt-out of this form of advertising on your web browser by
companies participating in the Digital Advertising Alliance (“DAA”)
self-regulatory program. If you wish to opt-out of interest based
advertising in mobile apps on your device by companies that participate in
the DAA’s AppChoices app, you may download that app onto your device and
exercise your choice. AppChoices is available at the links below:
DAA AppChoices iOS
DAA AppChoices Android
DAA AppChoices Amazon
You may also limit data collection by third parties by using your mobile
device settings. Please note that electing to opt-out will not stop
advertising from appearing in your browser or applications. It may make
the ads you see less relevant to your interests. Additionally, please not
that if you use a different browser or erase cookies from your browser, or
use a different mobile device, you may need to renew your opt-out choices.
4. How We May Disclose Your Information to Third Parties
JAK HOMES LLC does not share your personal information except as approved by
you or as described in this Policy.
We may share information we collect or derive with third parties for the
following purposes:
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With service providers that perform services on our behalf, including the
ones referenced above under “Third Party Services”;
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With our affiliates;
For analytics and research purposes;
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When we have a good faith belief that we have to disclose the information
in response to lawful requests by public authorities, including law
enforcement or legal process purposes;
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To satisfy any applicable laws or regulations;
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When we believe in our sole discretion that our Services are being used in
committing a crime, including to report such criminal activity or to share
information with other companies and organizations for the purposes of
fraud protection, credit risk reduction, and other security precautions;
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To protect our or a third party’s legal rights, investigate fraud, or to
defend against a legal claim;
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As part of a business transfer such as a merger, acquisition, or at
bankruptcy;
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We may share aggregate or anonymous information about you with
advertisers, publishers, business partners, sponsors, and other third
parties; and
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We may use analytics services provided by third parties, including Google
Analytics. These service providers may use cookies to collect information
about your online activities across this and other sites over time for
non-advertising purposes. To learn more about how Google analytics
collects and processes data and the choices Google may offer to control
these activities, you may visit
http://www.google.com/intl/en/policies/privacy/partners/.
5. Specific Provisions for EU Individuals
Accessing and Correcting Your Personal Information. At any time, you may
contact JAK HOMES LLC at the address provided in the “Contact JAK HOMES LLC”
section herein and request to access the personal data that JAK HOMES LLC
holds about you. JAK HOMES LLC may need to ask you to provide certain
information to make sure you are who you claim to be. If you find the
information on your account is not accurate, complete or updated, then
please provide JAK HOMES LLC with the necessary information to correct it.
Withdrawing Your Consent. Contact us if you would like to withdraw your
consent to the processing of your personal data. Exercising this right
will not affect the lawfulness of processing based on consent before
withdrawal.
Erasing or Restricting Access to Your Information. You may request to
delete or restrict access to your personal data. We may postpone or deny
your request if your personal data is in current use for providing
Services or for other legitimate purposes, in which case we will let you
know if we are unable to do so and why.
Transferring your Personal Data (Otherwise known as Your Right to Data
Portability). You have the right to receive your personal data that you
have provided us in a structured, commonly used and machine-readable
format and the right to transmit that data to another party of your
choice, where technically feasible. However, this right shall not apply
where it would adversely affect the rights and freedoms of others.
Right to Make Complaint: if you consider that our processing of your
personal data infringes data protection laws, you have a legal right to
lodge a complaint with a supervisory authority responsible for data
protection. You may do so in the EU member state of your habitual
residence, your place of work or the place of the alleged infringement.
If you have any concerns about the way we process your personal data, you
are welcome to contact our data protection officer at
support@jakhomesllc.com
6. Security Safeguards.
JAK HOMES LLCGame takes reasonable measures to protect your information from
unauthorized access or against loss, misuse or alteration by third
parties. Although we make good faith efforts to store the information
collected on the Services in a secure operating environment that is not
available to the public, we cannot guarantee the absolute security of that
information during its transmission or its storage on our systems.
Further, while we attempt to ensure the integrity and security of our
network and systems, we cannot guarantee that our security measures will
prevent third-party “hackers” from illegally obtaining access to this
information. We do not warrant or represent that your information will be
protected against, loss, misuse, or alteration by third parties. No method
of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, we cannot guarantee its absolute
security.
7. Data Retention.
JAK HOMES LLCGame retains your personal data for as long as needed to provide you
Services, unless we are required by law to delete or if JAK HOMES LLC accepts
your request to delete the information. We will also retain and use your
personal data as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
8. Our Policy Regarding Children.
We do not knowingly collect or solicit personal data from anyone under the
age of 16 or knowingly allow such persons to use our Services. If you are
under 16, please do not send any information about yourself to us,
including your name, address, telephone number, or email address. No one
under the age of 16 may provide any personal data. In the event that we
learn that we have collected personal data from a child under age 16, we
will delete that information as quickly as possible. If you believe that
we might have any information from or about a child under the age of 16,
please contact us.
9. Transfer of Personal Data Outside Your Country.
We may transfer information that we collect about you to affiliated
entities, or to other third parties across borders and from your country
or jurisdiction to other countries or jurisdictions around the world.
Please note that these countries and jurisdictions may not have the same
data protection laws as your own jurisdiction, and we take steps to ensure
adequate safeguards are in place to enable transfer of information to the
U.S. and the use and disclosure of information about you, including
personal data, as described in this Policy.
10. Lawful Basis for Processing.
On certain occasions, we process your personal data when it is necessary
for the performance of a contract to which you are a party, such as to
provide the Services to you. We may also process your personal data to
respond to your inquiries concerning our products and services.
On other occasions, we process your personal data where required by law.
We may also process your personal data if necessary to protect your
interests or the interests of a third party.
Additionally, we process your personal data when necessary to do so for
fraud prevention, improving our network and services, and marketing our
services to advertisers and publishers; where these interests are not
overridden by your data protection rights.
If the processing of personal data is necessary and there is no other
lawful basis for such processing, we will generally ensure that consent
has been obtained from you. You have the right to withdraw your consent to
processing of personal data at any time.
11. Privacy Shield Framework
JAK HOMES LLC transfers certain personal data to the U.S. and participates in
and has certified its compliance with the EU-U.S. Privacy Shield Framework
and the Swiss-U.S. Privacy Shield Framework. JAK HOMES LLC is committed to
subjecting all personal data received from European Union (EU) member
countries and Switzerland, respectively, in reliance on each Privacy
Shield Framework, to the Framework’s applicable Principles. To learn more
about the Privacy Shield Framework visit the U.S. Department of Commerce’s
Privacy Shield List, available at: https://www.privacyshield.gov/list.
JAK HOMES LLCGame is responsible for the processing of personal data it receives
under the Privacy Shield Framework and subsequently transfers to a third
party acting as an agent on its behalf. JAK HOMES LLC complies with the
Privacy Shield Principles for all onward transfers of personal data from
the EU and Switzerland, including the onward transfer liability
provisions.
With respect to personal data received or transferred pursuant to the
Privacy Shield Framework, JAK HOMES LLC is subject to the regulatory
enforcement powers of the U.S. Federal Trade Commission. In certain
situations, JAK HOMES LLC may be required to disclose personal data in
response to lawful requests by public authorities, including to meet
national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, JAK HOMES LLC commits to
resolve complaints about our collection or use of your personal
information. EU and Swiss individuals with inquiries or complaints
regarding our Privacy Shield policy should first contact us at:
support@jakhomesllc.com. We will attempt to answer your questions and satisfy
your concerns in a timely and complete manner. If you do not receive
timely acknowledgment of your complaint from us, or if we have not
addressed your complaint to your satisfaction, please contact or visit
https://www.jamsadr.com/eu-us-privacy-shield for more information or to
file a complaint. The services of JAMS are provided at no cost to you.
If your complaint is still not resolved through these channels, under
certain conditions, more fully described on the Privacy Shield website
here: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint,
you may invoke binding arbitration when other dispute resolution
procedures have been exhausted.
12. Specific Provisions for California Consumers
These additional provisions for California consumers apply only to
individuals who reside in California. The California Consumer Privacy Act
of 2018 (“CCPA”) provides additional rights to know, delete and opt out,
and requires “businesses” collecting or disclosing personal information to
provide notice and a means to exercise those rights.
Categories of personal information collected in the preceding 12 months
Business purpose for collection
Third parties with whom we may share your information
Right to Know and Right to Delete
For any of the personal information described above, you can request to
know what personal information we collected, disclosed, used and sold, and
request that we delete your personal information at any time.
To exercise your right to know and right to deletion, please submit a
request by:
Emailing support@jakhomesllc.com with the subject line “California Rights
Request.” We will need to verify your identity before processing your
request. In order to verify your identity, we will generally require the
matching of sufficient information you provide us to the information we
maintain about you in our systems. In certain circumstances, we may
decline a request to exercise the right to know and right to deletion,
particularly where we are unable to verify your identity.
Upon verification of your request, we will delete (and direct our service
providers to delete) your personal information from our records, unless
retaining the information is necessary for us or our service providers to
complete the transaction with you, detect security incidents or fraud,
fixing errors, exercise free speech or another right provided by law,
comply with legal obligations, or other internal and lawful uses.
Right to Opt Out of Sale
CCPA gives you a right to direct a business that sells your personal
information to stop selling your personal information and to refrain from
doing so in the future. We do not sell any of your personal information
and will require our service providers not to sell your personal
information.
You also have the right not to be discriminated against for exercising any
of the rights listed above.
If you are a California resident seeking to exercise your rights under the
CCPA or have any questions or concerns, please email us at
support@jakhomesllc.com. In certain circumstances, you are permitted to use
an authorized agent to submit requests on your behalf where (i) you
provide sufficient evidence to show that the requestor is an authorized
agent with written permission to act on your behalf and (ii) you
successfully verify your own identity with us.
We aim to respond to a consumer request for access or deletion within 45
days of receiving that request. If we require more time, we will inform
you of the reason and extension period in writing.
13. Changes to This Policy.
We may update this Policy to reflect changes to our data and information
privacy practices. If we make any material changes we will notify you by
means of a notice on the Services prior to the change becoming effective.
We encourage you to periodically review this Policy for the latest
information on our privacy practices. Please note that if JAK HOMES LLC needs
to adapt the policy to legal requirements, the new policy will become
effective immediately or as required
14. Contact Us
You may contact JAK HOMES LLC’s Data Protection Officer at
support@jakhomesllc.com.
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